William Neilson
Phone:  267-872-1326Office:  215-679-9797
Email:  wneilson@remax440.comCell:  267-872-1326Fax:  267-354-6937
William Neilson
William Neilson

Bill's Blog

Raising Caring Kids

October 25, 2016 1:42 am

Most parents start by encouraging children to share—and that’s a good start, agrees Harvard psychologist Richard Weissbourd. Weissbourd’s recent study, however, found that 80 percent of children believe their parents care more about their grades than whether they care about others.

If we want children to grow up caring and respectful, says Weissbourd, we need to raise them that way. He and his staff provide five strategies for raising kinder, more ethical children:

1. Make Kindness a Priority – Children need to balance their needs with the needs of others. Parents should encourage them to honor their commitments, try to work out disagreements, and address others respectively even when they are angry or tired.

2. Provide Opportunities to Practice – Pitching in around the house, helping a friend with homework, or sharing a favorite toy with a sibling are good ways to make caring second nature. You don’t need to reward them for doing routine chores, but do express pride and thanks when you see them doing something kind.

3. Expand Their Circle of Concern – Most children care about their own circle of family and friends. Encourage them to develop concern for people in the wider world. Encourage them to care for those who are needy or vulnerable. Use a TV or newspaper story to talk about the hardships faced by others.

4. Be a Role Model – Children learn by watching the actions of adults. Model caring by doing some community service. Involve your kids in donating gently used toys and clothing. Talk about an ethical dilemma, such as what would they do if they saw a classmate bullied or crying.

5. Help Them Learn to Manage Anger – The ability to care for others can be overwhelmed by anger, shame or envy. Children should learn that feelings are okay, but they must cope with them in productive ways. When your child is upset, ask him or her to stop, take a deep breath, exhale, and count to five. If you practice when they are calm, they will eventually learn how to better control their emotions.

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Customer Service Crucial to Keeping Clients Happy

October 25, 2016 1:42 am

Nothing spooks your customers faster than poor customer service, according to the inaugural J.D. Power 2016 Home Security Satisfaction Report. While the recent study shows that 31 percent of customers have considered switching providers, those who indicate they will change providers in the next 12 months are doing so predominantly because of poor customer service.

“It’s such a basic principle—provide good customer service—but it requires a commitment throughout an organization,” says Greg Truex, senior director at J.D. Power. “Spending time and money on designing, building and selling a product is great, but if the execution of the customer experience is lacking, it can all be for naught.”

The customer service experience is significant because 40 percent of all customers contact their provider at some point with a question, problem or request. Satisfaction is significantly higher among customers who say the response was helpful (869 on a 1,000-point scale) than among those who didn’t find the response helpful (655). Satisfaction also is higher among customers who don’t contact their provider (867) than among those who do (850).

Following are additional findings of the report:

- Satisfaction is 62 points higher among customers who do not consider switching providers than among those who do consider switching (880 vs. 818, respectively).

- The three leading reasons customers select a system are brand reputation (54%), price (46%) and positive reviews/online rating (45%).

- Nearly 9 in 10 (87%) customers indicate they’re able to control their system outside of their home, while only 59% indicate they control it from their mobile device.

- Following are loyalty findings related to delighted customers:

- More than 9 in 10 (92%) delighted home security customers (overall satisfaction scores above 900) say they “definitely will” recommend the brand to others, compared with the report average of 72%.

- Nearly 9 in 10 (85%) delighted customers say they “definitely will” remain a customer of the brand, compared with the report average of 68%.

- Delighted customers make an average of 6.6 recommendations to family and friends, compared with the report average of 4.9.

Source: www.jdpower.com

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Americans Remain Concerned About Credit Card Debt

October 24, 2016 1:39 am

Americans are growing more concerned about their credit card balances, according to a recent National Foundation for Credit Counseling® (NFCC®) poll, which revealed that 69 percent of the respondents are most unsure or worried about paying down credit card debt.

“Credit cards are a useful and effective financial tool for those who keep their balances under control,” says Bruce McClary, spokesperson for the NFCC. “Balances sometimes grow beyond the point where they can easily be repaid, which is a sign that it’s time to reach out to a financial professional for guidance.”

Those polled are also worried about insufficient savings for emergencies and retirement, student loan debt and lack of affordable housing.

So what's the best way to work down your payment? Bump your monthly contributions. Paying only the minimum monthly payment is like treading water. It would take someone almost 26 years to pay off $7,800 at 15 percent interest. During that time, the amount of interest paid in addition to the principle balance would be $9,229. Paying extra each month will slash the interest you're shelling out.

If you are struggling to afford extra payments, consider consolidating balances if you have multiple accounts – but make sure to choose an account with a lower interest rate.

Source: www.NFCC.org

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Millennials See a Drop in Mortgage Rates

October 24, 2016 1:39 am

As the Fed considers bumping interest rates, the average rates on home loans offered to millennials dropped to 3.763 percent in August, according to the latest Ellie Mae Millennial Tracker™. While this is a nice dip, the average loan amount to millennial borrowers actually increased to $181,326, compared to July’s average of $180,413.

The Tracker also noted that, after increasing the past few months, the average FICO score for millennial borrowers remained stable at 725 in August. The percentage of millennial conventional loans in August continued to climb, resulting in 63 percent of total closed loans, up from 62 percent in July. Meanwhile, FHA loans continued to represent 35 percent of all closed loans in August, down from both June and May’s 37 percent share. The average debt-to-income ratio (DTI) rose to 24/36. Loan-to-value (LTV) increased to 88 in August.

“In August, millennial borrowers enjoyed the lowest average interest rates we have seen all year,” said Joe Tyrrell, executive vice president of corporate strategy at Ellie Mae. “And we are seeing average loan amounts creep up for conventional and FHA loans as millennials take advantage of these low rates.”

Women were listed as the primary borrower on 32 percent of closed loans. Consistent with July data, among women who were listed as the primary borrower, 39 percent were married and 61 percent were single. Comparatively, among male primary borrowers, 59 percent were listed as married and 41 percent were single, a significant difference from women. The average age for borrowers remained consistent in 29.0 for female primary borrowers and 29.3 for male primary borrowers.

In August, female primary borrowers had an average FICO score of 725 and male primary borrowers had a slightly higher average score of 727. FHA loans represented 40 percent of total loans to female primary borrowers, compared to just 33 percent of male primary borrowers.

Owensboro, Ky. remained the top Metropolitan Statistical Area (MSA) for millennial borrowers, with 60 percent of its mortgage loans closed in August going to members of this generation. Dickinson, N.D. Dakota, Terre Haute, Ind., and Hutchinson, Minn. each had 47 percent of mortgage loans closed by millennial borrowers. When sorted by population, top MSAs included St. Louis, Mo.-Ill. (34 percent) followed by Philadelphia-Camden-Wilmington, Pa.-N.J.-Del.-Md. (32 percent).

Source: http://elliemae.com

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Superheroes Reign This Halloween

October 24, 2016 1:39 am

This Halloween, expect to see a bevvy of pint-sized superheroes littering your 'hood. The beloved princess costume has been de-crowned after an 11-year reign, according to NRF’s 2016 Halloween Consumer Top Costumes Survey conducted by Prosper Insights & Analytics. But perhaps the spookiest finding of all from this survey is that spending on Halloween costumes is expected to reach $3.1 billion.

Findings show that over three million children will dress as their favorite action or superhero, 2.9 million will dress as their favorite princess and 2.5 million plan to dress as a cat, dog, bunny or other animal. 

Top Kid's Costumes
  1. Action/Superhero
  2. Princess
  3. Animal (Cat, Dog, Lion, Monkey, etc.)
  4. Batman Character
  5. Star Wars Character
  6. Tie: Witch AND DC Superhero (excl. Batman)
  7. Frozen Character (Anna, Elsa, Olaf)
  8. Marvel Superhero (excl. Spiderman)
  9. Zombie
  10. Spiderman
So what will millennials rock on All Hallow's Eve? Nine percent will reach for a Batman costume, followed by 6.1 percent opting for witch hats and brooms and five percent planning to dress as an animal. 

Adults, 18 -34-Years-Old
1. Batman Character (Batman, Harley Quinn, The Joker, etc.)
2. Witch
3. Animal (Cat, Dog, Bunny, etc.)
4. Tie: Marvel Superhero (Deadpool, Spiderman, etc.) AND DC Superhero (Wonder Woman, Superman, excl. Batman)
5. Vampire
6. Video Game Character
7. Slasher Movie Villain (Freddy, Jason, Michael Myers, etc.)
8. Pirate
9. Star Wars Character
10. Zombie

For the mid-range adults, more will turn to witches, pirates and political figures for their costume inspiration.

Adults 35+

1. Witch
2. Pirate
3. Political (Trump, Clinton, etc.)
4. Vampire
5. Batman Character (Batman, Catwoman, etc.)
6. Animal (Cat, Dog, Bunny, etc.)
7. Tie: DC Superhero (Superman, Wonder Woman, excl. Batman) and Star Wars Character
8. Tie: Ghost and Zombie
9. Scary Costume/Mask
10. Marvel Superhero (Iron Man, Hulk, Spiderman, etc.) 

And what would a holiday be without dressed up pets? Sixteen percent of consumers plan to dress their pets in costume this year and 86.7 percent of those consumers already have a plan for their pet’s costumes. Pumpkin, hot dog and bumble bee are at the top of the list again this year.

Furry friends

1. Pumpkin
2. Hot Dog
3. Bumble Bee
4. Tie: Lion and Star Wars Character
5. Devil
6. Batman Character
7. Witch
8. Superman
9. Action/Superhero
10. Cat

Sources: www.ProsperDiscovery.com, www.nrf.com

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Buying a Home? How Technology Can Help

October 22, 2016 11:51 am

Technology touches every part of our lives, and buying a home is no exception. With an abundance of websites and apps at the homebuyer’s disposal, how do you know what’s worth your time and what isn’t? And what about a real estate agent? Where do they fit in? Here’s a game plan for using technology to your advantage when searching for your home-to-be.
 
Get prequalified. Before you even begin your home search, find out how much house you can really afford by using an online mortgage calculator. Then start the process to get prequalified for your mortgage. Certain lenders even offer a streamlined online process for prequalification.

Start online. Well over 90 percent of homebuyers start their search online, and this is a good thing. Try a home search portal like realtor.com® or Homes.com, or do a Google search on the cities/neighborhoods/zip codes where you’d like to buy. This will also lead you to the sites of real estate professionals who serve the areas you’re interested in. Then start perusing what’s available.

Look for listings with lots of photos, and better yet, virtual tours and videos. Some videos are even done with drone technology to give you an awesome aerial perspective on properties for sale.

Use social media sites like Instagram and Twitter and check out homes and neighborhoods using hashtag searches that include the towns you’re interested in. This will yield some interesting information not only on available real estate, but on the communities themselves.

Do some drive-by’s. Your online research will help narrow down your choices. Now it’s time to get in the car and drive by the properties you’re interested in. While you’ll most likely notice a yard sign with the listing agent’s information outside the homes you’re interested in, you might even notice a text-for-more-info code. Be sure to take advantage of this technology if it’s offered, as it can connect you with an agent right away who can then show you the home and help you negotiate an offer.
 
Technology will help make for a fluid relationship with your agent. Let your agent know your preferred method of communication—email, text or phone call—to ensure responsiveness. You’ll also find that digital documents and secure electronic-signature technology will streamline the closing process even further.
 
Despite the array of technology that will help you along the way to buying your home, remember that none of it replaces the guidance and local expertise of your real estate agent. Ask them how they use technology and what other apps they may have available to help you find and seal the deal on your home.
 
Contact our office today to learn more about how technology can help in the home search process.

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Bed Bugs: Fact vs. Fiction

October 22, 2016 11:51 am

No one wants to entertain the thought of bugs in their home, but since 2000, bed bug infestations have risen 81 percent, according to the National Pest Management Association. The resurgence has consumers on high alert, anxious to know how they can prevent and protect themselves from bed bugs. London Luxury LLC helps us understand the facts versus fiction when it comes to these pesky creatures.
 
The Facts:
-Bed bugs can be found on bedside alarm clocks. Bed bugs have been known to fester in alarm clocks and other appliances, as well as within dark crevices like coffee makers.
-Bed bugs like to hitch rides. These pests can very easily be transferred in suitcases and on clothing, putting travelers at extra-high risk.
-Some people are not affected by bed bug bites. Some people do not have a physical reaction to bed bug bites and may be unaware that bed bugs are in their home until they actually see them. It’s important to remember that everyone is at risk, as bed bugs don’t discriminate based on socio-economic class.
-Bed bugs can live many months without feeding. Encase mattresses, box springs and pillows with bed bug-proof protectors, which effectively trap bugs and cut them off from their food source indefinitely.
-Insect foggers provide very little control of bed bugs. Most insect foggers contain a flammable propellant, some of which have been associated with accidental fires. The best way to control a bed bug problem is to contact a pest professional who will help with vacuuming, steaming and laundering belongings, in addition to sealing areas/gaps where bed bugs can hide.
 
The Fiction:
-Bed bugs spread deadly diseases.
Bed bugs do not transmit disease. Bed bug bites, however, can cause an allergic reaction similar to a mosquito bite in some people.
-Chemicals/pesticides will kill all bed bug stages. It’s difficult to kill all bed bugs with only a pesticide application. Successful treatment depends on an integrated pest-management approach.
-Only poor people or dirty people get bed bugs. Wrong—anyone can get bed bugs. And they’re typically found in a bed mattress, box spring, bed frame or even around the bed. They're also found in electric outlets, switches and behind pictures. Bed bugs can be found in hotels, motels, dormitories, apartments, condos, private homes and even public places, such as retail stores, movie theaters, businesses and offices.
-Bed bugs are too small to see with the naked eye. An adult bed bug is actually about the size of an apple seed.
-Bed bugs come out only at night. It's true that bed bugs are more active at night and in the early morning, however, they sense the heat and carbon dioxide given off by humans, and therefore, may come out at any time of day.
-If you have bed bugs, you need to throw away infested clothing and furniture. Clothing can be laundered to get rid of bed bugs. In most cases, furniture can be treated and should only be discarded if there are no acceptable treatments to rid specific items of bed bugs.
-It's too cold where I live for bed bugs. Bed bugs can still thrive even in the coldest climates. 
-Sleeping in a metal bed will protect you from bed bugs. Having a metal bed will not protect you from bed bugs. In some scenarios, a metal bed may actually make it harder to detect a bed bug infestation because the hollow tubing of a metal bed provides a great place for bed bugs to hide.
-You can't get bed bugs from your neighbor. Bed bug migration from one home or apartment to another is more common than most people think. In apartments or shared housing such as condos, the risk of migration is even higher. Bed bugs can travel through tiny cracks in the wall, through connected vents or spaces, in the seams of floor boards or along the edges of carpet.
-Bed bug bites all look the same. Bites can be small and red or bigger like welts. Some people don't even react to a bed bug bite. It’s almost impossible to diagnose a bed bug problem solely on the presence of bites on a human host.
 
To learn more about bed bugs, contact our office today.

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How to Help Your Child with Student Debt

October 22, 2016 11:51 am

A hot-button topic during this year’s presidential election, mounting student debt is triggering concerns on many levels, not only for students themselves, but for the housing industry and the economy at large.
 
According to the most recent National Association of REALTORS® Housing Opportunities and Market Experience (HOME) survey, while surveyed households still believe now is a good time to buy a home, roughly half of young adults with student debt disagree. The HOME survey revealed that existing student debt is making many young people uneasy at the thought of taking on additional debt to buy a home. According to the survey, roughly two-thirds of non-homeowners and half of respondents under 35 with student debt said they aren’t comfortable also having a mortgage. They also believe they’re less likely to even qualify for a mortgage due to their debt.
 
The student debt dilemma is particularly troubling for parents who want to see their children take flight after working so hard to earn their college degree.
 
Here are a few ways parents can help their graduate get out of debt and on with life faster:
 
-Encourage your child to move back home…temporarily. While you might have gotten used to the empty nest, having your child move back in to save money makes sense in many scenarios. Set up some ground rules and have them contribute to household expenses, but make it clear that paying down their student loan is priority.

-Whether living with you or on their own, help your child create a budget and teach them where they can trim expenses and how to live within their means.

-If downsizing to a smaller home is in your near future, you might want to consider shortening the window and making the move now, sharing some of the profit to help your child pay down their debt.

-Sign up with a rewards program like Upromise, which allows you to earn cash back on purchases like travel, restaurants, groceries, online shopping, and more. You can cash out your rewards via check or use them to pay down an eligible student loan directly.

-Ask family and friends to consider giving your children cash instead of gifts for holidays and birthdays. This money can help pay down student loans faster.

-Encourage your children to look for side projects that can bring in additional income that goes directly toward their loans. Child care, catering gigs, freelance writing, home maintenance jobs—whatever your child’s talents happen to be can be put to good use to earn some extra cash.
 
Most of all, be emotionally supportive and keep the lines of communication open—advise, don’t lecture, and assure your child that there’s light at the end of the tunnel.
 
For more tips to successfully help your child with student debt, contact our office today.

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Fall's Top Paint Color and Decor Trends

October 22, 2016 11:51 am

This season's design and paint trends combine the crisp essence of autumn foliage with soft pastels to help bring outdoor-inspired colors into your home.
 
According to Ace Hardware design experts Nathan Fischer, Katie Reynolds and Julie Richard, from cool blues and smoky greens inspired by scenic mountaintop views to warm neutrals reminiscent of transitioning leaves, this season's trends create classic and elegant palettes that provide a sophisticated, timeless upgrade to any space.
 
Here are the designers’ top paint picks and ideas for fall:
 
-Try painting interior window frames in a cool-toned black to create the steel-frame "modern-farmhouse" look that’s so popular this season.
-Make the home feel warmer with colors like creamy beige or a warm chocolate brown in a variety of accessories, such as rugs or lampshades.
-Using darker neutrals like deep brown or cool charcoal sparingly on small accent pieces, such as side tables or a headboard, will add sophisticated dimension throughout a space.
-Neutrals don't have to be boring! Try a rich beige with lavender undertones to add a whimsical twist to a room.
-Forest greens create a masculine, sophisticated look that works best in intimate spaces like a bedroom or library. Darker teal hues work well as accent colors, while more muted greens are ideal for walls and larger areas.
-White walls are anything but simple. Try soft off-whites in a space to achieve a polished, timeless and clean look.
-One of the easiest updates to the exterior of the home is changing the color of the front door. Pull inspiration from nature with a bold green, and add colorful exterior accents like planters or Adirondack chairs in a softer, lighter green shade or a light blue for a more subtle pop of color.
-When painted in a bold red, side tables, kitchen stools and picture frames provide the perfect complement to a neutral space.
 
Ace's experts also offer these tips for bringing the fall season indoors through décor:
 
-A luxurious look can be achieved in any space by adding plenty of texture and layers. A soft, thick rug makes a great centerpiece for a simple, yet chic room.
-Use objects found in nature, such as branches, pinecones and logs to fill vases and stack on shelves.
-Update wood finishes in the home that may feel faded by liming, washing and weathering the finish.
-Vary the size of decorative objects in a room or on a front porch. This will create a dimensional look without incorporating too many accessories.
-Pair clean, neutral shades with layered gold, bronze and silver metallics to create a luxe designer look.
-Whites reflect light, making rooms with little natural light feel more open and airy. Try painting a room with a few windows in a light, neutral shade to achieve this bright idea.
 
Contact our office today to learn more about incorporating fall’s top paint color and décor trends into your home.
 
Source: Ace Hardware

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Fall into Home Maintenance

October 22, 2016 11:51 am

As the days get shorter and the nights get cooler, the urge to lounge on the couch by the fireplace becomes powerful. But before you start your winter hibernation, it’s imperative to take care of certain fall maintenance projects around your home.
 
Start by checking the outside of your home for peeling or blistering paint, which can be a sign that the existing paint film is failing and can no longer protect the siding, says Carl Minchew of Benjamin Moore Paints. Take care of it now, or risk more expensive repairs come spring.
 
Check for drafts around windows and door frames and caulk as needed in order to keep your home properly heated as temperatures drop.
 
Call the chimney sweep and schedule an appointment to have your fireplace and chimney professionally cleaned. Fall is peak season for these professionals, so the sooner you can get on their calendar, the better. Cleaning the chimney will remove creosote buildup and reduce the risk of dangerous chimney fires.
 
Clean and replace filters in your heating system to ensure optimal performance.
 
If your driveway suffers cracks and potholes, now is the time to have it sealed. This will prevent further, more costly damage from ice and snow in the months to come.
 
Assess the current state of your yard and deck and take care of the following: Clean and properly store equipment you won’t be using, such as lawn mowers and weed whackers; clean and cover your grill and deck furniture; turn off outside hose valves to prevent pipes from freezing.
 
Follow this protocol in your garden: Empty soil from ceramic pots—otherwise the soil will freeze and crack them; plant your spring bulbs; divide and replant perennials; trim dead branches; rake and use leaves for mulch.
 
Your reward for taking care of your home now is a safe winter and an easy, less costly transition into spring.
 
For more information about fall maintenance projects you should add to your to-do list, contact our office today.

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